Frequently Asked Questions

Select A Topic

OUR PRODUCTS

Pureis does not give you a “high” and is not addictive. It is not psychoactive.

THC (tetrahydrocannabinol) is a cannabinoid found in the cannabis plant. THC is psychoactive and induces the "high" associated with recreational cannabis usage. Pureis has 0% THC in all products.

Sometimes taking too much of a supplement can be linked to undesired side effects. A review of CBD use reports that if a side effect was to occur, the most commonly reported side effects were tiredness, diarrhoea, and changes in appetite and/or weight.

Due to the minimal evidence of the potential effects on the developing foetus or newborns, CBD is not recommended during pregnancy or breastfeeding.

Due to the minimal evidence of the potential effects on growing children, our safety studies did not assess the suitability of CBD use in children. Therefore, CBD is not recommended in persons under the age of 18.

Yes, CBD is permitted by WADA (World Anti-Doping Agency), CBD is not a banned substance. However we recommend you check with your own sporting organisation if CBD is permitted.

If you’ve purchased any of our Pureis Ultra Pure CBD oil products, you may have noticed that sometimes they turn pink. Luckily, there’s no need to be alarmed! When coconut oil, an ingredient in many of our products, is exposed to light and oxygen it can turn a beautiful shade of pink. This colour change is perfectly natural and is proof your coconut oil is of the highest quality, so it is 100% safe to use.

We use coconut oil for a variety of reasons; for example, we know our Pureis Ultra Pure CBD dissolves extremely well in coconut oil, but more importantly, we know that CBD is poorly absorbed orally and, in some cases, only 6% of CBD is absorbed and the remainder is excreted, as reported in the literature. This is known as “first pass metabolism”; CBD is extensively broken down and processed for excretion by the liver. Coconut oil helps Pureis Ultra Pure CBD avoid the first pass metabolism and therefore maximises the effects of Pureis Ultra Pure CBD by allowing you to absorb the correct intake.

ORDER AND PAYMENTS

Our payment gateway is run by Viva Payments. They process all major credit and debit cards. We currently accept the following methods of payment: Visa, MasterCard, Maestro.

If the payment turns out to be unsuccessful, please contact our customer service via information@pureiscbd.com.

Unfortunately, we could not capture the (total) amount from your credit card for unknown reasons. The Credit Card provider will never pass on the reason for privacy reasons. If the amount has been “debited” from your account, your Credit Card provider will refund the amount within their statutory period. We advise you to place a new order and try to pay with a different payment method.

Yes, it is possible, we ask you let us know through our email that you wish to do this information@pureiscbd.com.

LEGAL

Yes, under current European and UK legislation, CBD is legal, providing the THC content is below 0.2%. Pureis has 0% THC levels. The entire Pureis range complies with EU and UK regulations of THC levels. Country specific legislation may vary, and we recommend checking at a local level before buying.

We at Pureis love going above and beyond to bring you a product that has the support of clinical safety studies conducted in accordance with food law. This means that you can have complete TRUST in our high quality, fully compliant Pureis CBD products, supported by science. To deliver on our promise, we need to ensure we are free from toxins that can occur naturally in the cannabis plant. The plant source of CBD can contain traces of THC, other cannabinoids, terpenes, heavy metals, pollutants, pesticides, or insecticides. Our Ultra-Pure CBD raw material is free from all these components. Sometimes “natural” doesn’t automatically mean it is safe for you. Unfortunately, today’s regulations allow companies in both categories natural and synthetic to use harmful, disruptive ingredients. Our R&D development team obsessively self-regulates and reviews every single precious ingredient to make sure it is the safest, most efficacious and most synergistic with the entire product line, while staying focused on both internal and external health.

CBD OIL HAND SPRAY

Pureis® CBD Dry Hand Oil Spray hydrates the skin to repair dry hands. Its lightweight formula is used to relieve and prevent dry hands from cracking, soothe irritated or itchy skin and offers a non-greasy solution for instant and highly effective moisturisation.

Unlike many dry hands hand cream or medicated creams for dry hands, Pureis® CBD Dry Hand Oil Spray is steroid-free, can be used as frequently as needed and is a non-greasy, deeply hydrating solution for dry, cracked or irritated skin. Designed to be used throughout the day, this spray provides a light-weight solution for instant absorption and fast soothing action.

Pureis® CBD Dry Oil Hand Spray has two key ingredients – Ultra Pure CBD and Coconut Oil.

Pureis® CBD Dry Oil Hand Spray has been designed to work on hydrating dry, cracked or irritated hand skin. We conducted a Clinical Product Study and Consumer User Trial where the participants applied the product to their hands. As such the Dry Oil Hand Spray has been dermatologically tested and approved for use on the hands only.

Pureis® CBD Dry Hand Oil is a scientifically supported solution for very dry hands. Approved in the EU, CBD is recognised for its skin function including being an antioxidant - helping to protect dry, damaged skin from everyday environmental stress like cold weather and frequent washing; skin protecting – strengthening the skin’s natural barrier, reducing sensitivity and helping prevent moisture loss and skin conditioning – deeply nourishing which softens rough, cracked hands, improving texture and comfort. Whether your hands are dry, irritated, or overworked, Pureis® Ultra Pure CBD is a key ingredient to delivering gentle yet powerful care to restore comfort and confidence to your hands.

Yes, Pureis® CBD Dry Hand Oil Spray is dermatologically approved, having undergone a Clinical Product Study. A fragrance free and steroid free formula, this hand care product is suitable for sensitive skin.

Yes. Unlike many medicated creams or lotions for very dry hands, Pureis® CBD Dry Hand Oil Spray is steroid-free. It can be used as frequently as needed and is a non-greasy, deeply hydrating solution for dry, cracked or irritated skin. Designed to be used throughout the day, this spray provides a light-weight solution for instant absorption and fast soothing action.

Pureis® CBD Dry Oil Hand Spray gets to work quickly, providing instant hydration on dry skin. In our Consumer User Trial, where we tested the product on 102 people over a three-day period, 88% reported that itchiness was removed or reduced after the first use. Overall, users experienced noticeable effects over three days.

Yes. Pureis® CBD Dry Oil Hands Spray is suitable for eczema and psoriasis prone skin. It is a dermatologically approved, non-medicated solution to repairing very dry, cracked and irritated hand skin through deep moisturisation.

Yes. Pureis® CBD Dry Oil Hand Spray is vegan friendly and cruelty-free. We do not test our Pureis® products on animals and our products do not contain animal derived ingredients.

Pureis® CBD Dry Oil Hand Spray is a cosmetic intended for topical use on the skin only. To our knowledge, there are no contraindications with this product or any other medications.

Yes, as a non-medicated, steroid free product, Cosmetic products can be used freely, with no specific restrictions on their use.

Apply 1 to 2 sprays of the Pureis® Dry Oil Hand Spray a minimum of 3 times a day. Rub well into the skin.

There are no specific storage conditions for Pureis® CBD Dry Oil Hand Spray. We simply recommend storing it at ambient temperature and keeping it out of reach of small children.

DELIVERY

Orders £49.99 and below: Royal Mail 2nd Class service - £3.45 Orders £50.00 and above: Royal Mail 2nd Class service - £0.00

Royal Mail 2nd Class service: We will provide a Delivery Confirmation Number on the shipping confirmation email. This will enable you to find out whether Royal Mail has attempted to deliver your parcel. Note that this is not end to end tracking of the parcel. Tracking website: https://www.royalmail.com/track-your-item

Royal Mail 2nd Class service – 2-3 working days

You can find more information here or by clicking the Delivery link in the footer of our website.

Select your currency
EUR Euro